How to Develop a Model of University’s Comprehensive and Balanced Communication?
Communication lies at the heart of the university’s mission, shaping how knowledge is created, shared, and understood. This Future UniLab visionary output explores how universities can develop more comprehensive, balanced, and meaningful approaches to communication. Rather than treating communication as a separate institutional function, the publication invites readers to consider it as an integral dimension of teaching, research, administration, and academic community life.
Through a series of reflective questions, poetic passages, and visual compositions, the document challenges conventional assumptions about institutional communication. It examines the relationship between individual and collective experiences, the importance of active listening, and the difficulties of communicating across diverse academic communities. Particular attention is given to the tension between the need for openness and participation and the risks of information overload, fragmented communication, and increasing demands on academic staff and students.
The publication also raises questions about accessibility, inclusion, and the structures that shape the circulation of information. It encourages universities to reconsider the role of institutional gatekeepers, communication channels, digital technologies, and organisational cultures in determining who can participate in academic dialogue and whose voices are heard.
Rather than prescribing a single communication model, the document promotes experimentation with alternative forms of interaction, including visual, verbal, digital, and non-technological approaches. It advocates communication that is more natural, collaborative, empathetic, and integrated into everyday university activities. Ultimately, the publication presents communication as a continuous, collective process through which universities can become more open, responsive, and connected communities.